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  1. All services rendered & billed by AllEdge Soft and Logic (OPC) Pvt Ltd are to be paid in full, immediately upon presentation of the invoice.
  2. Customer to ensure that Consignments / Shipments are mandatorily insured unless otherwise indicated. In such cases, where the insurance is borne by ALLEDGE, premium must be paid, along with the other freight-related charges. Any insurance claims, damages or loss of freight does not warrant deductions or non-payment to AllEdge Soft and Logic (OPC) Pvt Ltd invoices.
  3. Amounts outstanding after credit period days as per the invoice or agreed will be considered overdue and bear interest at an annual rate of 18%, compounded at 1.50% per month or any fraction thereof of the outstanding amount. Additionally, Late Payment Fee of 3% (Minimum Rs.500.00) of the total invoice or past due amount will apply, per outstanding invoice.
  4. In case of Cheque returns / payment rejected by banks for whatever reasons, Customer to bear the additional penalty as imposed by banks.
  5. Any shipments may be placed on hold by AllEdge Soft and Logic (OPC) Pvt Ltd, its carriers or agents, based on past-due invoice amounts or unpaid invoices on current or past invoices and/or shipments.
  6. All invoices in excess of approved credit limit will require advance payment.                                         
  7. Refunds are not available. Any credits will be applied to outstanding or future invoices.                     
  8. In the event of a collection on outstanding invoices, you hereby agree to be compensate ALLEDGE additionally for all/any legal fees, including Court fees & attorney’s fees etc.,
  9. If you are the importer of record, payment to the broker will not relieve you of liability for India Customs charges (duties, taxes and/or other debts owed to India Customs) in the event the charges are not paid by the broker, Therefore, if payment is made by way of cheque, India Customs charges may be paid with a separate cheque payable to India Customs & Boarder Protection which shall be delivered to India Customs by the broker. Importers who wish to utilize this procedure must contact our office in advance to arrange timely receipt of duty cheques.
  10. If, for whatever reason the vehicle is held up / delayed by any competent authority for reasons of the customer, the customer agrees to bear additional charges arising out of this situation without any reasoning.
  11. Shipments that arrive at a destination airport, port, warehouse or terminal, which are detained by Customs, other agencies, company and/or warehouse, which are abandoned and/or not picked-up within the required time period will incur demurrage/storage charges and will be billed and full payment due upon invoice presentation. After 30 days, the shipment may be returned to origin and the returned freight will also be billed and due upon invoice presentation.
  12. Origin and/or destination demurrage and/or storage charges is the responsibility of the client, shipper or consignee and must be paid, prior to freight release or delivery.
  13. Freight Quotations is provided as a courtesy and not a binding agreement. Final invoice will provide the detailed and exact amount of charges rendered and billed. 
  14. Origin and/or destination THC (Terminal Handling Charge) will be billed as applicable as the case may vary and at actuals, even if not originally quoted. Such charges are sometimes unknown and incidental in nature until the shipment transpires. 
  15. Six (6) free hours are provided for loading and unloading on full-container loads, full-trailer loads or full trucks loads. Three (3) free hour is provide for loading or unloading on loose cargo, less-than container loads, less-than trailer loads or less-than truck loads. Additional time than the above provided for loading or unloading will be billed on a case to case basis accordingly. 
  16. If payment of our invoice and/or charges are being paid with credit card, chargeback to the credit card company will not be acceptable. 
  17. Air freight shipments from UNKNOWN SHIPPERS will not be transported on passenger aircraft.                                                                                                                                                                       
  18. SHIPPERS authorize consent to screen all cargo tendered for airfreight shipments.                        
  19. This T & C supersede if any written accepted both the parties.